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The Right Principles

By ANDREA LEHNER

The Suit Magazine – June 2011

The clients of the Principles Group, LLC, are quick to voice their satisfaction. "You are unlike any consulting firm we ever work with!" says one happy customer. Another testifies: "your people jumped right in and immediately brought great value."

It began in 2004, when Doug Shurts and Mike Tierney left successful careers - as an executive AT&T and the change management practice leader at PWC, respectively - to pursue an entrepreneurial dream. They built principles group, LLC into a top-level consulting and high-end staffing service.

"We were motivated by our vast experience managing the change integration in a large technical and business process projects that utilize internal and big four consulting resources, "Shurts says. "We knew that in our area of expertise, we could outperform the competition."

Shurts adds that with their combined experience, they have "seen the best of what consulting firms contribute, as well is the worst."This insight help them develop a business model that focused on delivering expert service to diverse companies, from their home base in the US Northeast to those as far away as South Africa and Asia.

With sights set on client-centered growth, Shurts, who holds an MBA in finance & marketing and has completed executive management programs at Stanford, Dartmouth and Duke, , knows that listening to a client’s needs and treating everyone equally are the secrets of a good business. "Our focus on making our client successful and our ability to bring top quality talent to projects are the biggest reasons for our success, "he says, "which continues to be fed by a reputation and word-of-mouth."

  • Consumer Pharmaceuticals
    PG recently led the Business Impact & Change Integration Management (CM) activity for their large Supply Chain Manufacturing SAP implementation. PG developed the overall Business Impact Management strategy and led the CM team that worked all aspects of the project directly with the business & IT.
  • Packaged Consumer Goods
    Global IT PMO - PG provided thought leadership and design/implementation support for new Global IT PMO. Solution included developing the PMO charter & ways of working, establishing PMO organization structure and the Global IT Leadership Circle, and initiating the "value-centric" IT Portfolio Management process.
  • SAP Project "Expert Witnesses" for Big 4 Litigation
    PG provided SAP Project Expert Witnesses and analysts to a leading legal firm for 2 cases supporting Big 4 System Integrators. PG provided six Call Center Technology expert witness consultants for the largest global Telecom/Contact Center Patent Infringement Case to date.
  • Medical Device & Diagnostics
    Lead Change Management & Business Impact Team at the largest Franchise of client company for multiyear OTC SAP implementation - PG developed overall Business Impact Management strategy and led the highly successful SAP change management activity. We provided CM staff directly to client and worked alongside IBM, the SAP Program technical system integrator.