Clients

The Right Principles.

By Andrea Lehner

The Suit Magazine – June 2011

The clients of the Principles Group, LLC, are quick to voice their satisfaction. "You are unlike any consulting firm we ever work with!" says one happy customer. Another testifies: "your people jumped right in and immediately brought great value."

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Openly Sharing Your RFP Objectives and Information with Vendors – What a Concept!

By Douglas Shurts

On the surface, the idea of beginning your project by clearly stating your Request for Proposal (RFP) objectives and then communicating them directly to your potential suppliers would seem to be obvious. However, that has certainly not been the case in a surprisingly large percentage of situations I have been involved with over many years.

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"How May I Help You?"

By Tom Hopkins

AT&T Consumer is taking customer care back to the future where speech-recognition technology blends with courteous and competent help customers get for the asking.

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  • Consumer Pharmaceuticals
    PG recently led the Business Impact & Change Integration Management (CM) activity for their large Supply Chain Manufacturing SAP implementation. PG developed the overall Business Impact Management strategy and led the CM team that worked all aspects of the project directly with the business & IT.
  • Packaged Consumer Goods
    Global IT PMO - PG provided thought leadership and design/implementation support for new Global IT PMO. Solution included developing the PMO charter & ways of working, establishing PMO organization structure and the Global IT Leadership Circle, and initiating the "value-centric" IT Portfolio Management process.
  • SAP Project "Expert Witnesses" for Big 4 Litigation
    PG provided SAP Project Expert Witnesses and analysts to a leading legal firm for 2 cases supporting Big 4 System Integrators. PG provided six Call Center Technology expert witness consultants for the largest global Telecom/Contact Center Patent Infringement Case to date.
  • Medical Device & Diagnostics
    Lead Change Management & Business Impact Team at the largest Franchise of client company for multiyear OTC SAP implementation - PG developed overall Business Impact Management strategy and led the highly successful SAP change management activity. We provided CM staff directly to client and worked alongside IBM, the SAP Program technical system integrator.